Terms of service

Last updated: September 14, 2026

OVERVIEW

Welcome to Pretty Little Wig Co. Throughout this website, the terms "we," "us," and "our" refer to Pretty Little Wig Co. By accessing our website, browsing our content, purchasing products, or using any of our services, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return Policy.

If you do not agree to these Terms, please do not use our website or services.

PRODUCTS & PRODUCT INFORMATION

We make every effort to accurately display and describe our products. However, wig colors, fibers, and overall appearance may vary due to lighting, photography, screen settings, monitor displays, and individual perception.

Color representations should be used as a guide only and are not guaranteed to be an exact match to the product received.

Cap fit, density, length, and overall appearance may vary based on individual head size, face shape, styling methods, and personal preferences.

We reserve the right to modify product descriptions, pricing, availability, and specifications at any time without notice.

ORDERS

By placing an order, you are making an offer to purchase a product from Pretty Little Wig Co.

We reserve the right to refuse, limit, modify, or cancel any order at our discretion, including but not limited to situations involving product availability, pricing errors, suspected fraud, or violations of these Terms.

Once an order has been submitted, we cannot guarantee that changes or cancellations can be accommodated.

PRICING & PAYMENT

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice.

Applicable sales tax and shipping charges will be calculated at checkout.

Payment must be received and successfully processed before an order is accepted and fulfilled.

SHIPPING & DELIVERY

Shipping, processing times, and delivery are governed by our Shipping Policy.

Delivery dates provided by Pretty Little Wig Co or a shipping carrier are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, manufacturer availability, or other circumstances outside our control.

If an order is delayed, lost, damaged, or incorrectly delivered, please contact us promptly so we can review the situation and assist with the carrier process or other available resolution. Shipping concerns will be handled in accordance with our Shipping Policy, applicable carrier coverage, and applicable law.

RETURNS & REFUNDS

Return eligibility depends on the purchase option shown on the product page and in your cart.

Ready to Ship and Open Box purchases are final sale and are not eligible for return, exchange, or store credit, except when an item arrives damaged, defective, incorrect, or materially different from its description.

Available to Order and Pre-order purchases may be eligible for return in accordance with our Return Policy.

Please review our Return Policy before placing an order.

INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, videos, reviews, educational content, designs, branding, and other website materials, is owned by Pretty Little Wig Co, licensed to Pretty Little Wig Co, or used with permission from the applicable rights holder. This content is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, republish, or use content from this website without prior written permission from Pretty Little Wig Co or the applicable rights holder.

USER CONTENT & REVIEWS

If you submit reviews, comments, testimonials, photos, videos, feedback, or other content to Pretty Little Wig Co, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, publish, display, and share that content for marketing, educational, promotional, and business purposes.

You represent that any content you submit is accurate and that you own or have permission to share it.

PROHIBITED USES

You agree not to use this website:

For any unlawful purpose
To violate any local, state, federal, or international laws
To transmit malicious software, viruses, or harmful code
To collect personal information from other users
To interfere with the operation or security of the website
To impersonate another individual or entity
To submit false, misleading, or fraudulent information

We reserve the right to terminate access to our website or services for violations of these Terms.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, or resources.

Pretty Little Wig Co is not responsible for the content, policies, products, or practices of any third-party websites.

Accessing third-party websites is done at your own risk.

DISCLAIMER OF WARRANTIES

Except as expressly stated in our policies or required by applicable law, this website, its content, and its services are provided on an “as is” and “as available” basis.

We make reasonable efforts to keep product information accurate and the website available, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits any warranty, remedy, or consumer right that cannot lawfully be excluded or limited.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pretty Little Wig Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.